Refund Policy

We aim to provide transparent and fair service to all customers.

Refund Eligibility

Refunds, if applicable, are subject to:

• Service activation status

• Promotion eligibility

• Applicable service terms

Not all services or promotional offers are eligible for refunds.

Refund Process

If you believe you are eligible for a refund, please contact our support team with your details. Each request will be reviewed individually.

Processing Time

Approved refunds, if applicable, will be processed within a reasonable timeframe depending on the service and payment method used.

Contact for Refunds

For refund-related questions, please contact us:

📧 Email: Assist@tmobileref-dep.com
📞 Phone: +1 (914) 215-5684